Virtual Shopping at Skein
In case you don’t see what you need on this website, or you need a more human experience? Check out this section on how to make a video appointment with us.
How to Virtual Shop with us
Call us at 626-768-9361 or email us at firstname.lastname@example.org with these info: (our email response time is generally within 10-30 mins during business hours.)
- Detailed descriptions of what you’re planning on making: Pattern (incl. photo or link), yarn type (weight & fiber contents), garment size, & preferred colors (few options are helpful);
- Date & Time you’d be available for video appointment (FaceTime, or Zoom);
- Phone number to reach you at, esp. if using FaceTime.
During our video meeting, we will present you with a wide range of options for you to choose from. Once you’ve decided to make a purchase, please have your credit card and ID ready to complete the transaction. At this time, all sales are final.
How to Get Your Yarn
We’re now offering No-Contact Pick-up, Shipping (with additional fees), or local delivery* (Please see below.)
For No-Contact Pick-Up: Let us know about when you’d be coming. When you arrive, simply park in our small parking lot behind the shop and call us at 626-577-2035 from your car. We’ll put your order right outside the back door and you may retrieve it AFTER we close our door.
If you have any questions, please don’t hesitate to call us at 626-768-9361 or email us at email@example.com. Even though you can’t physically be here with us, we strive to give you the same attention and service as you’d get if you were here. Hope to see you all soon! (Virtually, that is.)
Shipping – A flat fee will be applied starting at $9, depending on the items.
*Local Delivery – (Only for residences in Pasadena, South Pasadena, Altadena, San Marino, & Highland Park, AND a minimum purchase of $75 before tax.)
If you absolutely cannot make it here to pick up your order for reasons such as: lack of transportation, health reasons, conflicting schedules (which I’d be happy to work with you.) etc, we can deliver it to your home at your request.
For the moment, this local delivery service has no extra fees, only location and minimum purchase requirements. However, this may change in the future depends on the volume of requests. Thank you for your understanding.